Basis of rates:
All prices are quoted in Euro (€). The prices are based on current tariffs and are subject to change due to unforeseen circumstances. While we will do everything possible to maintain the listed prices, if it is necessary to levy a surcharge, we reserve the right to do so, and notification will be given at the time of final invoicing.
A deposit of €500 is required at the time of booking. Final payment is due no later than 150 days prior to departure. For reservations made within 150 days of the departure date, full payment is required when the reservation is accepted. The payment terms can be stricter when the workshop includes chartered ships or planes, and any variation will be communicated clearly on the invoice.
Cancellations and refunds:
All cancellation notices must be received in writing and will become effective on the date, which the letter is received by Better Moments. There is no cancellation charge until 150 days before departure, however we will deduct an administration fee of €75 from the repayment of the deposit. The cancellation charge between 150 and 120 days before departure is €500 (i.e. the deposit). Cancellation charges less than 120 days before departure are expressed as a percentage of the total price, and are as follows: 119 – 90 days before departure 25%; 89 – 60 days before departure 50%; 59 – 30 days before departure 75%; 29 days or less before departure 100%. This policy also applies to pre- and post-trip extensions. Any airline tickets issued are subject to the carrier’s refund policy. Leaving a workshop in progress, for any reason whatsoever, will not result in a refund, and no refunds will be made for any unused portions of a workshop.
We reserve the right to cancel a workshop because of inadequate enrollment that
makes the trip economically infeasible to operate, or because of good-faith concerns with respect to the safety, health, or welfare of the participants. If a workshop is canceled prior to departure, you will have a choice between a full refund or a credit towards a future Better Moments workshop equivalent to amount paid. If we cancel the trip in progress, you will receive a pro-rata refund based on the number of days. We are not responsible for any refund for non-refundable airline tickets or for any airline tickets purchased by the passenger directly from an airline or travel agent. In the event of the specified photo expert being unable to attend due to illness or other circumstances beyond our control, a photo expert of the same standard will be provided. If this is not possible, then the workshop will be cancelled and the provisions above will come into effect.
We strongly recommend that you buy cancellation and travel insurance. The insurance should cover the loss, expenses and damages arising from, including but not limited to, the cancellation of the holiday (whether in whole or in part), personal accident and injury, medical and repatriation costs, loss of baggage and personal money and belongings and flight cancellations and delays.
The itineraries and staff presented in this catalog are subject to modification and change by the Better Moments workshop or its designated tour operator. Every reasonable effort will be made to operate programs as planned, but alterations may still occur after final itineraries are sent.